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Filing a Claim
To report a claim, please call us at 856-489-9100.

Insurance exists to protect you from the financial burden that comes with many types of loss. If you are presently experiencing a loss, the following information will guide you towards prompt response, and assist you in beginning the claims process.

 

If it is after business hours and your claim needs immediate attention, please click here to see a list of companies and phone numbers to provide you with prompt after-hours service.

 

Have your policy number available before making an after hours call. Upon completing this call, we request that you also call us at the number listed above to inform us of your claim.

 

Automobile Claims

  • It is our job is to help you.
  • Help us help you. The more you can tell us about a loss, the more we can do to report your claim quickly and efficiently.
  • If you are in an automobile accident, first call the police and seek medical attention for anyone who has been injured.
  • You are the best person to tell us what happened. Be prepared to provide as many details as possible about the accident, including where it happened and how it occurred. This information can be critical in settling a claim.

 

Homeowners Claims

When it comes to your home, any loss can be devastating. By working together, we can help make recovering from a loss less painful.

 

Looking for a trusted local vendor to help restore your home? We recommend calling or click to visit their
website: Mark 1, Puroclean, Service Master.

 

Property Damage or Theft

  • Begin by making a list of everything that has been damaged or lost in the claim. The more information you can provide, the more quickly your claim can be adjusted.
  • Provide as much detail as possible including the model, place and date of purchase, and amount of all your damaged or stolen property.
  • Receipts, owner's manuals, canceled checks and credit card bills are especially helpful.

 

Fire and Smoke Damage

You can take other steps to minimize the impact of a loss at home:

  • In the case of fire and smoke damage, promptly report your loss.
  • Do not try to clean the damaged items. Cleaning things without the proper equipment can sometimes do more harm than good.
  • We can advise you how to best protect your property and review what is covered.

 

Water Damage

If your home has suffered water damage:

  • Move all your possessions out of the affected areas and then make sure that all the water is removed.
  • A wetvac or emergency cleaning service can help with this job. If you use a cleaning service, save your receipts.
  • Help protect the safety of your family and pets by keeping them out of the damaged areas.

 

If your Home is Uninhabitable.

  • If your home is uninhabitable and you must stay elsewhere, keep the receipts for all your expenses.
  • Your homeowners policy will pay for the covered expenses that exceed your normal, day-to-day living costs.
  • Receipts are helpful in determining how much you should be reimbursed.
  • It is also important that you provide us with a telephone number where we can reach you or a family member.

 

Liability Claim

  • Liability claims occur when one person feels that he or she has sustained an injury because of someone else's negligence.
  • If you think you or a family member may have caused an injury to someone, or if someone is claiming that you have, please report the claim to our office immediately.
  • As with any other kind of incident, the more information you can provide to us, the better we can serve you. If someone is injured on your property, begin by making sure the person receives immediate medical attention.
  • Collect full names, address and phone numbers for all parties involved. Finally, gather as much information as you can about how the injury occurred and be prepared to provide your adjuster with a clear account of the incident.

 

 

 

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